Harrods, one of the smartest shops in
, has always prided itself on caring
well for its customers – pandering to their every need. In 1898, Harrods
installed the very first escalator in London in their Knightsbridge store. Britain
But in case any of their wealthy customers found the moving staircase too much for their nerves, liveried attendants were positioned at the top to offer smelling salts or brandy to anyone who wished.